We value and believe in our handcrafted products. We appreciate your opinions and contentment where we aim for you to experience the beauty and quality of handcrafted items on a daily basis. If you are not entirely satisfied with your product, please return it to us within 30 days of receipt of your product.
We offer refunds of purchased items that are returned unused and unwashed in good condition as delivered. Returned with the receipt and in the same packaging. For the returns, delivery charges are the responsibility of the customers and will not be refunded from the main cost.
Please note that customers are responsible for the costs and safe return delivery of the products and once received, the exchange or refund will be made. Therefore, using a Tracked delivery service for the returns may be a good choice as we will not hold responsibility for the unreceived product.
The Refund and Exchanges procedure is,
For both refunds and exchanges contact us on hello@themulitlocal.
Please contact us if you have any feedback or concerns you wish to share.